The service is completely Nurse-led, and founder Emma Soos developed the service using an existing well researched and successful CO2 treatment program, and adapted to fit in to women’s other needs.
Our clinical and managing director hold clinics weekly. We feel it important to be present in day to day practice as well as finding it a very fulfilling role. It helps us to support our nurses better and hear our patients directly
We make the best use of your time: The treatment takes 10-15 minutes. All appointments are 45 mins for initial and 30 mins for follow-ups, making the treatment time efficient for busy women. This is preceded by a 20 minute telephone consultation to ensure you get an appointment with the most appropriately trained nurse for your condition. You can choose to have your treatment on the day of consultation if you wish.
There are no sales people. The website and content is written by nurses. All telephone calls and consultations are with a registered nurse who is non-clinical in order to be available all day every day. If you need to speak to your practitioner, you can book in for a free catch up.
All our nurses and midwives are specialists in their field. We have skill sets including, Midwifery, pelvic floor specialists, Urology, Sexual & reproductive health (contraception and fertility ), gynaecology, Menopause, and ante-natal care. Most of nurses practice daily in their specialist field, enabling them to keep up to date with current practice in their area of expertise.
With our unique skill set we are able to pick up on other related conditions which may have been missed in any other setting such as an aesthetic practitioner using a generic device without the anatomical knowledge or experience.
Many of our nurses are prescribers and can prescribe adjuvant therapies as necessary, saving time visiting other Drs.
This skill set enables us to create the more complex cases that other providers may shy away from.
We recommend a gold standard of 3 treatments in a year, with annual top up, in line with clinical studies that have been proven to work for the majority of patients. We acknowledge that some patients may need less ( rarely more) than the recommendation treatments and our pricing structure allows for all budgets, allowing patients to pay for their treatment program in stages or having as many or as few they feel they need/want.
Our treatments are priced to generously reflect the budget of the majority patients rather than those more more able to afford the same treatment for £1,000’s rather than £100’s. This enables us to meet the needs of those ladies with tighter budget constraints that suffer the same issues. We have significantly lower outgoings due to our relationships with our clinic partners
We offer on-going review and follow-up by telephone and patient survey forms and routinely offer patients ways to get in touch to provide feedback.
We are a registered CQC practice.
We are a viable option and alternative to surgery for symptom management and diagnosis. Two of the main surgical procedures for Stress incontinence have been withdrawn this year, leaving women with very little choice to alleviate suffering from this very common condition.
We are your voice and advocate. If we need to refer you for specialist advice such as urology, gynaecology or physio, we are your advocate and voice to ensure you get what you need from health care providers as a standard. No more gatekeepers or having to bare all in a 7 minute GP appointment
We provide internal and external rejuvenation as a standard package. Other clinics only offer internal rejuvenation.
We are all women and we have all received the treatments ourselves, and have a wide and varied gynaecological history each, as do our patients.
The treatment was recently recommended as a possible solution to Vaginal atrophy by the British Menopause Society of which our menopause specialist nurses are a member of.
We are committed to ongoing research to develop a treatment pathway that will be proposed to the NHS and NICE based on our retrospective research of patient data with other studies proposed in the future for other clinical indications for which we have been able to help with.
We have fantastic patient relationships, some of our patients have been key players in helping to support the growth of our business and have appeared in the media and TV. These patients are happy to chat with any of our clients wishing to hear their real stories ( some of these are on our websites)
We work closely with our device manufacturer. We have a bespoke operating system with a very strong working relationship. This enables us to adapt our equipment to be more efficient in real time and quickly as we discover better ways for it to work.
We often have events that patients can be invited to, extending our message to all women. We have facebook pages, and are active online.
All our clinic activity happens in private rooms, from consultation, to treatment, and even payment. Nobody in the waiting room or reception need ever know why you are with us
We are actively involved in campaigns to improve the outcomes for all aspects of women health. Our am I normal campaign ( link) is one aspect. We are embarking on a program of education in the work place to raise awareness of women’s health issues based on patients requests for more information.
We are continually reviewing our practice and improving our services based on patient requirements and feedback. We are adding other aspects to the treatment such as using growth factors in blood platelets to enhance our treatment outcomes
We have access to a Consultant Oncology ( cancer) gynaecologist who is on hand for specialist advice.
We are constantly introducing new services in women health to ensure as many aspects of women health are covered in one place. These have been influenced by patients request, such as our bio-identical hormone service.
We have a reliable supplier chain: We work closely with this who have specialist skills such as Dr Marion Gluck, a new women’s physio, psychosexual counsellor and nutritionist to ensure all women’s health is addressed as holistically as possible.