SB-TWHC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.Citylights WebStore is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

We welcome your feedback on the accessibility of SB-TWHC Please let us know if you encounter accessibility barriers on SB-TWHC

• Phone: 0800 488 0909
• E-mail: [email protected]
• Postal address: 3 Warwick Road, London, E15 4JZ

We try to respond to feedback within 28 business days